Privacy Policy – Dharuhera Gas Service
At Dharuhera Gas Service (“we,” “our,” “us”), we are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including WhatsApp-based communication.
Information We Collect
-
Personal Information: Your name, phone number, and address provided during gas service registration.
-
Communication Data: Messages you send/receive through WhatsApp for booking, reminders, and service notifications.
-
Website Usage Data: Basic technical data (IP address, browser type, etc.) to improve website functionality.
How We Use Information
-
To process LPG gas bookings and deliver services.
-
To send booking confirmations, service alerts, and safety updates via WhatsApp/SMS.
-
To improve customer support and service quality.
Data Sharing
-
We do not sell or rent your personal data.
-
Data may be shared only with authorized third parties (e.g., LPG distributors, delivery staff) for service fulfillment.
-
We may disclose data if required by law or government authorities.
Data Security
We implement appropriate technical and organizational measures to safeguard your data. However, no system can guarantee 100% security.
Your Rights
-
You may request correction or deletion of your data.
-
You may opt out of receiving WhatsApp communications at any time.
Contact Us
For any privacy-related concerns, you may contact us at:
📧 Email: [email protected]
📞 Phone: 8221018301
Effective Date: 01-07-25